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Cancellation Policy

Learn how to manage your Membership or Subscription through your Subscription Dashboard. This article covers refund eligibility based on your membership or subscription plan.

Updated over 2 weeks ago

How do I cancel my membership?

You can manage your Membership or Subscription at any time on your Subscription Dashboard. To access it:

  • Log in to your Flaviar account

    • Click the profile icon in the top-right corner of the website

    • Select Sign in

  • Once logged in, click "Manage My Subscription" at the top-right corner of the homepage. You can also access it from this link: https://flaviar.com/pages/manage-subscription

πŸ“– Instead of cancelling, you can place your membership on pause: simply skip the next shipment, or pause your Legacy Membership. That option will be available on your Subscription Dashboard.

Will I get a refund?

If you cancel within the grace period, your membership or subscription will be canceled immediately, and we will refund your full Membership fee, provided that no benefits were used.

The grace period varies depending on your membership plan:

  • Flaviar Black Annual Plan: 14 days

  • Flaviar Whisky Subscriptions: 14 days

  • Legacy Membership Plans: 72h

We may charge you (or withhold from your refund) the value of benefits you used during this period. Any product incentives to join the club are non-returnable and will be deducted from the refund.

For Whiskey Subscriptions

  • Canceling before any shipment goes out will grant you a full refund.

  • If you send a cancellation request after a subscription order has been shipped:

    • Prepaid plans: you will receive a partial refund for the remaining subscription

    • Pay-as-you-go: we will prevent your subscription from renewing

If you cancel after the grace period, you are not eligible for a refund. Cancelling after the grace period will prevent your membership or subscription from renewing. That means that you will have access to the membership benefits until the end of the prepaid period, after which the membership or subscription will expire automatically. The expiration date will be indicated on your Subscription Dashboard.

DISCLAIMER FOR LEGACY MEMBERSHIPS

⚠️ Please note that immediate membership cancellation will revoke your access to the Club and any associated perks and benefits, including previously unclaimed tokens if applicable. ⚠️

Tokens must be used to claim spirits prior to your membership cancellation.

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