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Why isn't my discount code working?
Why isn't my discount code working?
Updated over a week ago

If you encounter difficulties applying a promo code at checkout, we recommend the following steps:

1. Verify Code Accuracy:

Ensure you are using the correct code. Copy and paste it during checkout, and check for any discrepancies in uppercase, lowercase letters, and characters compared to the original code.

2. Check Code Validity:

Confirm the code's validity by checking its expiration date in the source where you received it (e.g., our newsletter or social media post).

3. Review Promotion Terms:

Confirm adherence to promotion terms, as some codes may be specific to certain products or require a minimum purchase value. This information is typically available in the source where you obtained the code.

4. Contact Customer Support:

If issues persist, contact our customer support team at [email protected]. Provide details about the code, its source, and the contents of your cart during the attempted application. This information will help our customer support team to find the solution faster!

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