Flaviar orders are fulfilled by our network of licensed retailers. Most orders ship via UPS, GLS, and FedEx.
Can I request a specific courier for my order?
Our retailers select the best delivery service for your order based on availability and regional shipping regulations. For that reason, we cannot guarantee that your order will be delivered by a specific courier. When your order ships, you will receive a shipping notice with the tracking number and courier information to stay on top of your delivery.
Can I Have My Order Shipped to a UPS or FedEx Location for Pickup?
Orders cannot be shipped directly to UPS Stores, FedEx locations, PO Boxes, APO/FPO addresses, or mail forwarding services. However, once your order is in transit, you can use the courier’s tracking page to hold the package at a nearby courier location for pickup or explore other delivery customization options. Alcohol orders must be delivered to an eligible address where an adult (21+) can sign for the package.
Use the tracking link provided in your shipping confirmation email to monitor your package’s journey and explore available delivery customization options, such as scheduling delivery or redirecting the package to a pickup facility.
Do I have to sign for the package?
We require that a person of legal drinking age sign for the product. Please note that a valid ID will be required upon delivery. Also, deliveries usually happen during business hours. For that reason, we strongly suggest using a work address if possible. For more information, see this article.
What happens if I miss the delivery?
Couriers usually make three delivery attempts. When an attempt fails, an update will appear on the tracking page. The next attempt will likely be made on the next business day.
If you'd like to make delivery arrangements such as rescheduling the next attempt or redirecting the package to a pickup facility, visit the tracking page and look for delivery customization options. Please note that these services may require a personal account with the courier and could incur additional fees.
After three missed delivery attempts (or if the shipment is not collected in time at the pickup location), your order will be returned to the sender. Visit this article for more information.