Why am I not getting the reset password email?

If you have requested a password reset and you cannot locate the password reset email, please check your spam or secondary folders as it may have landed up there.
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If your Flaviar account is tied to a corporate domain email address, please check with the administrator to ensure they are not blocking emails from outside the organization such as ours.
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If you have already tried the above and still cannot locate the email, contact our customer service at [email protected] and we will assist.